A staff portal proof of concept.

Our client takes a comprehensive approach to New York City's economy. Grow innovative sectors, with a focus on equity; build neighbourhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. Our client needed public-facing interface for businesses to apply for funding, submit relevant documentation, and interact with the company, as well as a back-end system for the staff to manage, review, and process these applications effectively. Time was of the essence, and the client wanted a POC to check the feasibility of the project as quickly as possible.

Design two platforms that are connected but for different purposes.

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Applicant interface

Allows businesses to sign up, answerdetailed questions, upload documents,submit funding requests, and track the application status.‍

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Staff interface

Allows agency staff to receive,review and process funding requests accordingly, more efficiently.

Ascendum worked hand-in-hand with the client to deliver a POC of the application in two weeks. We designed a the proof of concept and presented to our client. Collaborating closely with the client, leveraging cutting-edge technologies, and prioritizing information hierarchy, we meticulously crafted a direction that not only ensured utility and actionability, but also delivered a top-tier user experience.‍

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Improved experience

Design the traditional paper application into an improved digital experience through streamlined navigation, enhanced accessibility, and user-friendly features.

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Improve efficiency

We designed an interface enabling staff to seamlessly and effectively navigate through different sections of the applications during the review process.

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Actionable insights

Our emphasis was on presenting exclusively the pertinent data for NYC Staff, facilitating an efficient review of the application.