She was having trouble scaling her business due to the high cost of hiring and retaining experienced onshore tax preparers. While her team had more opportunity for work during the busy tax season, the firm had serious capacity limitations which diminished opportunities for additional profits. Additionally, the firm was challenged with extended turnaround times for business and individual tax returns, as well as increased workload for senior CPAs.
Deployed two dedicated full-time offshore tax professionals.
Trained resources on firm-specific tax workflows and compliance standards.
Implemented SOP-driven tax preparation processes with layered quality reviews.
Enabled seamless coordination with onshore CPAs for final review and filing.
Achieved approximately $80,000–$120,000 in annual savings compared to hiring two onshore tax preparers.
Maintained 98–99% preparation accuracy, significantly reducing rework and review iterations.
Improved turnaround time by 35–40%, enabling faster delivery during peak season.
• Prepared 450–500 Individual Tax Returns annually
• Prepared 120–150 Business Tax Returns annually
