Solution
Your business can capitalize on economies of scale and operational efficiencies through the use of standard and automated processes with Ascendum's Web Hosting offering. The integrity of your web site is maintained while reducing your Total Cost of Ownership (TCO), resulting in a cost effective, scalable, reliable, and secure system that can be quickly and easily adapted to your changing business needs.
Client Challenges
Ascendum's Web Hosting offering can help with these challenges:
- Administration and support of web environment is cost prohibitive
- Web systems are unsecure and/or unreliable
Business Value
Lower TCO and the ability to focus on core business enables better innovation, security, reliability and support without incurring increases in IT expense and risk. Adhering to IT Infrastructure Library (ITIL) best practices results in a more efficient, reliable, and secure web environment whose functionality can be easily scaled and adapted to changing business needs. Redundant network equipment and multiple high-speed connections minimize lost revenue and maintain a positive corporate image.
Toolset Excellence
Ascendum's hosting excellence is validated with the following components:
- Our Tier 2 and Tier 3 data centers provide reliable, economical, secure, and eco-friendly business continuity
- A Release Manager is assigned to guarantee smooth and timely delivery of software products or updates to your development, testing, and production environments
- Our ITIL based Service Level Agreement outlines operational specifications and objectives such as network uptime, power uptime, and the number and duration of scheduled maintenance windows
- Our call center support is governed by abandon rate, average speed to answer, time service factor, and first call resolution metrics
- An administrative interface for file and content management is provided
- We support Apache, Windows, Java, Unix, Linux, and FreeBSD application platforms
- Our internal Search Engine Optimization and Web Metrics offerings are leveraged to ensure optimal performance and timely feedback
- ASP, ASP.Net, PHP, and Perl scripting support
- Microsoft, Oracle, and MySQL database support
- We provide shared, as well as dedicated, servers (virtual, private, and physical)
- Custom application development services are available
- eCommerce capable
