Solution
Ascendum's Database Management Solutions offerings specialize in the full spectrum of database management and administration, development, data management, data mining, backup and recovery.
Platforms and Expertise
Technologies: Our experienced technical onshore and offshore staff provide 24x7 database administration support around the globe within the full range of database technologies hosted on Windows, Unix or Linux platforms:
- Oracle (9i, 10g), Oracle Apps
- SQL Server (2000, 2003, 2005)
- MySQL
- Sybase (11.x, 12.x, 15.x)
- DB2/UDB
Process: Our management and administration processes enable our clients to employ quality services in the support of the databases across their enterprise:
- Immediate Response: 24x7 to critical issue resolution
- Scheduled Work: Including performance tuning, backup and recovery, migration, DR test, etc.
- Process Improvement: Determine processes that should be developed/automated to improve efficiency and reliability
- Delivery Management: Focusing on customer experience with service including direct customer interaction, feedback and escalation management
Category: We are optimally positioned to engage at any point in the database lifecycle from initial design, performance optimization, backup and recovery, to sunset and transition to current platforms:
- Logical database design, database development, and coding
- Data manipulation including creation of views, indexes etc., backup and recovery, and performance tuning
- Database lifecycle management
DBA activities include:
- DB and OS monitoring
- Database upgrades and patches
- Performance tuning
- Data archival and data purging
- DB backup and recovery
- Capacity planning
- DB assessment
- Disaster recovery testing
- Technical mentoring
